YOUR RELIABLE CUSTOMER SERVICE PLATFORM
Deliver top-notch customer service
Our cloud-based digital customer management system consolidates care providers' communication, customer support, rostering, and other business administration tasks into one platform.
innovAGEING National Awards WINNER!
Our features
When you choose ASSETjourney
everybody wins
Streamline operations
Our hotline is open 24/7 so that you can instantly resolve all your concerns
Better service to residents
Our hotline is open 24/7 so that you can instantly resolve all your concerns
Regulatory compliance
Our hotline is open 24/7 so that you can instantly resolve all your concerns
Efficient Asset Management
Compliant Asset Optimization
Optimize your assets efficiently with Asset Journey – ensuring compliance with NSW Retirement Villages Act and future regulations. Improve operations and cut costs seamlessly.
Retirement Village Information
Explore comprehensive Retirement Village Information, offering insights into community living, amenities, and lifestyle. Discover the perfect setting for your retirement years.
Aged Care Information
Access vital Aged Care Information, providing crucial details on facilities, services, and personalized care options. Make informed decisions for yourself or your loved ones in the journey towards quality elderly care.
Services & Add-on
Asset Management Plan Extensions, Services, & Add-on Products
- Import Asset Records
- Implementation Services
- Application Training
- NITRO Studio Training
- Integrations with Other Systems
- Barcode Services
- Customization of Program
Asset Journey works with Lightyear’s Intelligent Purchasing & Accounts Payable application. This system provides AP automation to manage purchases of assets. Purchase Orders can be created and delivery tracked with Lightyear.
ASSETjourney
Aussie Retirement Villages' Custom Solution with Crow Canyon
Australian retirement village operators enlisted the aid of California-based Crow Canyon Software, leveraging its two-decades-long international experience, to tailor their Asset Management capabilities to meet New South Wales (NSW) requirements. The collaborative effort resulted in ASSETjourney, a bespoke Asset Management Plan (AMP) created by Australian operators for the broader industry, highlighting the successful fusion of local insights with global expertise.
OUR APPROACH
WHY WE ARE DIFFERENT
ASSETjourney’s software was developed by Crow Canyon Software, an international Asset Management software company, in conjunction with an experienced Australian retirement village and aged care operator. Our goal is to provide you with a cost-effective asset management plan that works for both current and future assets.
OUR SOLUTION WILL
- Minimise the effort in ongoing compliance with the NSW Retirement Villages Act and Aged Care Quality Standards.
- Create a practical and effective Asset Management Solution for operators.
- Be 100% compliant while reducing administrative burdens.
- Prove simple and cost-effective for retirement village and aged care operators throughout Australia.
Trusted Partner
Interested in what else you can do?
Find out more about the platform that can pay for itself today!
Connect your existing software
Seamlessly connect your existing platforms to create efficiencies and an outstanding customer experience.
TESTIMONIAL
Your trusted financial advisor
Asset Journey, being compatible with Office 365 makes using this programme easy, with options to download to Excel spreadsheets that can be tailored to your specific Village needs. A fantastic program that is workable, accessible and affordable.
Manager, Wangi Shores Retirement Village
We were audited by the Department of Fair Trading, we passed due to Asset Journey.
Manager, Beauty Point Retirement Resort
The team at Asset Journey are more than obliging when it comes to making changes, adding new supporting functions and providing explanatory ‘step-by-step’ guidelines to assist.
Manager, Wangi Shores Retirement Village
Want to hear more?
We’d love to take you through a demo or just have a chat!
Get in touch
Send us a message and we'll get back to you as soon as we can.
- 264 George Street Sydney NSW 2000
FIND US ON
YOUR RELIABLE CUSTOMER SERVICE PLATFORM
Deliver top-notch customer service
Our cloud-based digital customer management system consolidates care providers' communication, customer support, rostering, and other business administration tasks into one platform.
